What we collect, and what we do with it.

What we collect

Your name, phone number, email, new address, closing or move-in date, which services you want, and who referred you. If you book through a partner's page, we record which partner. For orders we place on your behalf, we also collect the information that provider requires to open your account, such as a Social Security number and date of birth.

What we use it for

To look up your providers, hold your appointment, call and text you about your request, and place the orders you choose. Nothing else.

Who we share it with

Only the providers you choose to sign up with, and only what they need to open your account. If a partner referred you, they may receive confirmation that we helped you and what was set up, without your account details. We do not sell or rent your information to anyone.

Social Security numbers

We collect a Social Security number only when a provider requires it to place an order you chose, and we use it only for that order. Utility companies ask for it directly when you start service with them. We never sell or share it with anyone else.

Calls and texts

We call and text only people who asked us to, and only about their request. Reply STOP to any text to stop texts. Tell us on any call, or email us, to stop calls. See our Do not call page.

Cookies and the website

The site remembers a partner code for 90 days so a partner gets credit if you book later. No advertising trackers.

Your choices

Ask us what we hold about you, ask us to correct it, or ask us to delete it. Email [email protected].

Who we are

InstantOn Concierge, Indianapolis, Indiana.