For homeowners
Focus on the move. We'll handle the rest.
Buying, renting, relocating or building new: one free call and every service for the new address is set up, in writing.
Set up for freeNo fee for our service. No obligation.
One call covers itUtilities, internet and TV, in one conversation.
Save moneyEvery plan at your address, compared. Only the real deals.
Nothing to figure outEvery company, number and step, in writing.
Who we help
Moving in, any way you're moving in.
Buying a house
Everything set up before you get the keys.
Renting
Same call. We tell you which utilities go in your name, and how.
Relocating for work
New to Indianapolis? We know which company serves which street.
Building new
First-time meter sets and co-op memberships included.
How it works
Three steps. One call.
1
Book your free call
Online or by phone. Takes a minute.
2
We do the homework
Before we call, we've found every company that serves your new address.
3
Everything gets set up
One call. Your plan lands in your inbox within 15 minutes.
What we'll ask you for
Booking takes one text. Starting service takes a little more.
Here's what we need to book your call, and what the providers need when service goes in your name.
What we need to book
- Your name, phone and email
- The new address
- Your closing or move-in date
- Who referred you, if anyone
What the providers need to start service
- Social Security number and date of birth (identity check)
- Start date
- Sometimes a deposit
Who is InstantOn Concierge?
A free concierge service for people moving into a new home in the Indianapolis area. We set up electric, gas, water, sewer, trash, internet, TV and more, in one call.
How are you able to offer the service for free?
The providers we work with compensate us for the business we bring them. That's what makes the service free to you, and it doesn't change what you're offered: we show you every option available at your address with no bias toward any provider, and we help you pick the best fit for your home and budget. We are never paid by the utility companies.
What information is needed when it's time for my scheduled call?
We collect the same information that the utility companies will require. In most cases the utility companies will require your social security number, date of birth, place of employment, along with the information below.
- First Name and Last Name
- Phone Number
- Alternate Phone Number
- Closing Date
- Email Address
- New Home Address, City, State, Zip
- Agent Name (if applicable)
- Agent Phone (if applicable)
- Agent Email (if applicable)
- Agent Agency (if applicable)
Do you protect my privacy?
Your information is shared only with the companies you approve. We never sell or trade it, for any reason.
Are you trying to sell anything?
No. We compare the services available at your address side by side, free of charge, and you choose what fits. We don't push any one service, we keep up with the providers' current specials and discounts, and we stay with you from start to finish.
How far ahead should I schedule my call?
At least 10 days before closing. Internet installers book out, and some companies need a few business days to start service. Closing sooner? Book anyway and we'll do what can be done.
How do I know everything got set up?
You get it all in writing within 15 minutes of the call: every service you chose, which company, and any step that's still yours, with the number and exactly what to say.
Do you disconnect services at my old address?
Most providers require the account holder to close the account so the final bill can be settled. We'll tell you who to call and what to have ready, and where the company allows it, we handle the transfer on the call.
Which areas do you service?
Indianapolis and the surrounding area. Somewhere else? Ask. We can usually help.
What happens if my closing date changes?
Call or text us right away. We'll move your installs to the new date and update your plan. We stay with you from start to finish.
What are your hours?
Call or text anytime. We usually call back the same day. Evening and Saturday calls are available, because that's when people move.
Closing soon? Get it all set up for free.
Ten days out is ideal. Tomorrow works too.
Set up for free
One call covers it
Save money
Nothing to figure out